Recover Data - Refund Policy
A team of highly skilled technicians is always here to support you throughout the recovery/conversion/repair procedures. Though the products are designed for ease of use so as to maximize efficiency, and
- Not just for one but for multiple times of use.
- We provide one year extended validity of the software in case it is not successful for this case.
- Free support for data recovery/conversion/repair cases through the year of license validity.
At first, we analyze the cause of data loss by scanning files using our proven technologies in state of the art laboratories. For executing our support and analyzing systems, we request for permission to access your PC using our highly secure remote-access tools.
If you are still not satisfied with our commitments above….
and if the data loss situation is beyond the control of our tools and services, we would heartily offer a refund as per the policy. Our exuberant policy facilitates 30 days money back guarantee from the date of purchase. The company initiates the refund of the product purchase price to your debit or credit account within 30 days after approval of refund.
All you have to do is, drop an email to;
support@recoverdatatools.com
or
sales@recoverdatatools.com
Please provide us the below
information to help us to process the refund faster:-
Name of the software purchased
2. Your name
3. Your email address
4. Your Order Number
5. If you can supply us with a reason, it can help us improve our products (optional)
It strengthen the bonding between the organization and the consumers. RecoverData believes in Pay for performance policy, which simply states that the user has to pay only for the performing product, not otherwise.
- If the RecoverData technical team is not able to provide a solution of the concerned issue.
- In case the results shown by the trial version do not reflect in the full version.
RecoverData clients can easily exchange the products, if accidentally a wrong product is purchased.
We do not prefer to refund in the following situations -
- Lost or misdirected mails
- Downloading or communication delays
- Delay due to uncontrolled factors
- Accidental purchase of the software
- Bouncing of the activation email on the server
- Mails marked as SPAM or Junk
- If you are done with the recovery process and don't need it anymore
- Incompatibility of the client computer system
- Delay in the processing of license due to weekend
- Misinterpretation of the published promotional material
- In some cases, it is not possible to fix the error from a distance and therefore the client is supposed to bring the affected drive to the lab or upload the files to repair. And, the client does not agree to provide the remote access /upload the files on the FTP server after our affirmation to sign the Non-disclosure agreement (NDA).
- In the worst conditions, if our tool is not able to execute the actions it is said to perform, and alike no other competitive product in the industry shows the same results, then, the user cannot claim refund. If some other brand software executes the actions with the absolute result, then, the user can claim for refund.
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Recover Data Contact Details